CE Classes – Property Managers

A ServiceMaster technician standing in front of a class

ServiceMaster of Tacoma offers our property management industry partners the opportunity to earn Washington State approved real estate clock hour credits while learning the ins and outs of the most common types of loss mitigation. We have developed a robust CE training program designed to educate you on how to reduce the size and scope of many of your property losses through a variety of interesting and fun class topics.

CE classes from ServiceMaster of Tacoma are always free! Please see the information below for our course descriptions.

If you are interested in scheduling one of these courses for your group of 5 or more, please contact Ernie Dittmann at These classes are offered at our facility or the location of your preference.

Ernie Dittmann

Ernie Dittmann

Fire Operations

After working at ServiceMaster of Tacoma for 10 years as the Sales and Marketing Manager, Ernie decided to make a change and transition into the Fire Operations Manager, where he oversees our Fire Restoration Technicians. He has been teaching Continuing Education classes since the beginning of his career here and continues to help serve the Marketing Department.


Mold Remediation

  • Course Number: C10278
  • Credit Hours: 3.5

Mold is that scary topic that property managers cringe at hearing about.  In this course we will cover why mold grows, the health effects of mold, and how mold should be removed.  Learn the difference between the various types of mold and how to remediate mold properly so that you and your owner’s liability is decreased through remediation best practices.

Water Damage Mitigation

  • Course Number: C10279
  • Credit Hours: 3.5

Water losses come in all shapes and sizes.  In this course we will cover the principles of drying and dehumidification and how to mitigate a water loss.  The class will cover how, if not handled correctly, a water loss can lead to mold growth, odor, and costly structural damage.  By having a better understanding of how water losses affect structural materials, you will be able to take the proper mitigation steps to reduce the overall expense of an event.

Smoke and Odor Damage Mitigation

  • Course Number: C10277
  • Credit Hours: 3.5

What do you do after a fire occurs in one of your properties?  Did you know that the smoke residue left from a fire can cause more damage than the fire itself?  In this class, you will learn just how much damage smoke can cause and what steps can be taken to reduce or minimize the damage.  You will learn how to handle odors resulting from a fire, as well as other common nuisance odors.

Understanding Hoarding

  • Course Number: C11331
  • Credit Hours: 3.5

You may think that hoarding is something that does not happen often or is irrelevant to you and your industry. You may be familiar with what hoarding is, or who is doing it. In order to understand this, we are going to define it, identify who and why they are doing it, and connect it to you and the property management industry.