CE Classes – Insurance Agents/Brokers

Class of Insurance Agents learning the ins and outs of disaster restoration

ServiceMaster of Tacoma offers our insurance industry partners the opportunity to earn Washington State approved continuing education credits while learning the ins and outs of the most common types of loss mitigation. We have developed a robust CE training program designed to educate you on how to reduce the size and scope (improving your loss ratio) of many of your property losses through a variety of interesting and fun class topics. We also offer a Washington State core required Ethics course as well.

CE classes from ServiceMaster of Tacoma are always free! Please see the information below for our course descriptions.

If you are interested in attending one of these courses, please contact Ernie Dittmann at

Click here for a full list of courses.

Not in need of CE credits? Just interested in giving your maintenance staff more training on emergency loss preparedness and mitigation? We offer one hour long workshops that focus on emergency water damage mitigation, fire/smoke mitigation, and mold remediation. These classes are offered at our facility, or at your location for groups of 5 or more. Please contact Ernie Dittmann at for more information.


Trauma and Biohazard Losses

  • Course Number: 611238
  • Date: Wednesday, September 25, 2019
  • Time: 9:00 AM – 1:00 PM
  • Credit Hours: 4
  • Capacity: 5

Description: In this class, you will learn when to request trauma and bio-hazard cleaning services and how to set customer expectations based on the type of trauma and difficulty of its removal.

Water Damage Mitigation

  • Course Number: 606320
  • Date: Wednesday, October 16, 2019
  • Time: 9:00 AM – 12:00 PM
  • Credit Hours: 3
  • Capacity: 14

Description: In this class, you will learn just how much damage water can cause and what steps can be taken to reduce or minimize the damage. Your insureds are not trained to think about things like water migration. They do not understand how gravity and capillary action cause water to spread rapidly into non-affected areas. When left untreated, even for a short time, the loss worsens, the costs go up and you stand a chance of the insured experiencing more problems than necessary. What we need to do is STOP THE LOSS BEFORE THINGS GET WORSE. This applies not only to water damage, but also to most property losses.

Mold Remediation Removal and Containment

  • Course Number: 618948
  • Date: Wednesday, November 20, 2019
  • Time: 9:00 AM – 12:00 PM
  • Credit Hours: 3
  • Capacity: 15

Description: This class introduces the science of mold and explores the potentially harmful effects of mold on building materials and occupants. Participants will learn how mold grows, how it spreads and what actions should be taken to remove mold in a safe and reasonable manner. Procedures such as containment, negative air and the proper use of personal protective equipment are also covered.

Understanding Mitigating Personal Property Packout

  • Course Number: 609251
  • Date: Wednesday, November 20, 2019
  • Time: 1:00 PM – 2:00 PM*
  • Credit Hours: 1
  • Capacity: 15

Description: This course will demonstrate how technology is enabling the restoration professional to manage and track packout inventory, movement and restoration better than ever before, while giving the homeowner or business manager a sense of security about the process. The course will cover the new tools and technology of evaluating, restoring and tracking inventory from start to finish. *Lunch will be served from 12:00 PM to 1:00 PM for those who sign up for both classes on 11/20/19, Mold Remediation Removal and Containment & Understanding Mitigating Personal Property Packout.