SERVICEMASTER OF TACOMA (855) 912-6116

Continuing Education (CE) Training

ServiceMaster of Tacoma offers our insurance industry partners the opportunity to earn Washington State approved continuing education credits while learning the ins and outs of the most common types of loss mitigation. We have developed a robust CE training program designed to educate you on how to reduce the size and scope (improving your loss ratio) of many of your property losses through a variety of interesting and fun class topics. We also offer a Washington State core required Ethics course as well.

CE classes from ServiceMaster of Tacoma are always free! Please see the information below for our course descriptions.

If you are interested in attending one of these courses, please contact Ernie Dittmann at edittmann@smtacoma.com.

LUNCH AND LEARN WORKSHOPS
Not in need of CE credits? Just interested in giving your maintenance staff more training on emergency loss preparedness and mitigation? We offer one hour long workshops that focus on emergency water damage mitigation, fire/smoke mitigation, and mold remediation. These classes are offered at our facility, or at your location for groups of 5 or more. Please contact Ernie Dittmann at edittmann@smtacoma.com for more information.

COURSES:

Mold Remediation

  • Date: Thursday, January 1, 1970
  • Credit Hours: 3.5
  • Cost:
  • Number of Seats Remaining: 26
  • Course Number: C10278

Mold is that scary topic that property managers cringe at hearing about.  In this course we will cover why mold grows, the health effects of mold, and how mold should be removed.  Learn the difference between the various types of mold and how to remediate mold properly so that you and your owner’s liability is decreased through remediation best practices.

Location: ServiceMaster of Tacoma
5111 S. Burlington Way Tacoma, WA 98409

If you are interested in attending this course, please contact Ernie Dittmann at edittmann@smtacoma.com.

Water Damage Mitigation

  • Date: Thursday, January 1, 1970
  • Credit Hours: 3.5
  • Cost:
  • Number of Seats Remaining: 26
  • Course Number: C10279

Water losses come in all shapes and sizes.  In this course we will cover the principles of drying and dehumidification and how to mitigate a water loss.  The class will cover how, if not handled correctly, a water loss can lead to mold growth, odor, and costly structural damage.  By having a better understanding of how water losses affect structural materials, you will be able to take the proper mitigation steps to reduce the overall expense of an event.

Location: ServiceMaster of Tacoma
5111 S. Burlington Way Tacoma, WA 98409

If you are interested in attending this course, please contact Ernie Dittmann at edittmann@smtacoma.com.

Smoke and Odor Damage Mitigation

  • Date: Thursday, January 1, 1970
  • Credit Hours: 3.5
  • Cost:
  • Number of Seats Remaining: 26
  • Course Number: C10277

What do you do after a fire occurs in one of your properties?  Did you know that the smoke residue left from a fire can cause more damage than the fire itself?  In this class, you will learn just how much damage smoke can cause and what steps can be taken to reduce or minimize the damage.  You will learn how to handle odors resulting from a fire, as well as other common nuisance odors.

Location: ServiceMaster of Tacoma
5111 S. Burlington Way Tacoma, WA 98409

If you are interested in attending this course, please contact Ernie Dittmann at edittmann@smtacoma.com.

Understanding Mitigating Personal Property Packout

  • Date: Thursday, January 1, 1970
  • Credit Hours: 1
  • Cost:
  • Number of Seats Remaining: 26
  • Course Number: 609251

Description: This course will demonstrate how technology is enabling the restoration professional to manage and track packout inventory, movement and restoration better than ever before, while giving the homeowner or business manager a sense of security about the process. The course will cover the new tools and technology of evaluating, restoring and tracking inventory from start to finish.

*Lunch will be served from 12:00 PM to 1:00 PM for those who sign up for both classes on 11/20/19, Mold Remediation Removal and Containment & Understanding Mitigating Personal Property Packout.

Location: ServiceMaster of Tacoma
5111 S. Burlington Way Tacoma, WA 98409

If you are interested in attending this course, please contact Ernie Dittmann at edittmann@smtacoma.com.

Mold Remediation Removal and Containment

  • Date: Thursday, January 1, 1970
  • Credit Hours: 3
  • Cost:
  • Number of Seats Remaining: 26
  • Course Number: 618948

Description: This class introduces the science of mold and explores the potentially harmful effects of mold on building materials and occupants. Participants will learn how mold grows, how it spreads and what actions should be taken to remove mold in a safe and reasonable manner. Procedures such as containment, negative air and the proper use of personal protective equipment are also covered.

Location: ServiceMaster of Tacoma
5111 S. Burlington Way Tacoma, WA 98409

If you are interested in attending this course, please contact Ernie Dittmann at edittmann@smtacoma.com.

Water Damage Mitigation

  • Date: Thursday, January 1, 1970
  • Credit Hours: 3
  • Cost:
  • Number of Seats Remaining: 26
  • Course Number: 606320

Description: In this class, you will learn just how much damage water can cause and what steps can be taken to reduce or minimize the damage. Your insureds are not trained to think about things like water migration. They do not understand how gravity and capillary action cause water to spread rapidly into non-affected areas. When left untreated, even for a short time, the loss worsens, the costs go up and you stand a chance of the insured experiencing more problems than necessary. What we need to do is STOP THE LOSS BEFORE THINGS GET WORSE. This applies not only to water damage, but also to most property losses.

Location: ServiceMaster of Tacoma
5111 S. Burlington Way Tacoma, WA 98409

If you are interested in attending this course, please contact Ernie Dittmann at edittmann@smtacoma.com.

Trauma and Biohazard Losses

  • Date: Thursday, January 1, 1970
  • Credit Hours: 4
  • Cost:
  • Number of Seats Remaining: 26
  • Course Number: 611238

Description: In this class, you will learn when to request trauma and bio-hazard cleaning services and how to set customer expectations based on the type of trauma and difficulty of its removal.

Location: ServiceMaster of Tacoma
5111 S. Burlington Way Tacoma, WA 98409

If you are interested in attending this course, please contact Ernie Dittmann at edittmann@smtacoma.com.

Understanding Water Damage Mitigation for Manufactured Homes

  • Date: Thursday, January 1, 1970
  • Credit Hours: 1
  • Cost:
  • Number of Seats Remaining: 26
  • Course Number: 609255

Description: This course will demonstrate how water can damage carpet, wood floors and other building materials, how long until damage occurs and what steps can be taken to reduce or minimize the damage. The course will also illustrate water removal and explain the principles of drying and dehumidification. Mold growth, the use of antimicrobials and odor control will also be covered.

*Lunch will be served from 12:00 PM to 1:00 PM for those who sign up for both classes on 7/17/19, Smoke and Odor Damage Mitigation & Understanding Water Damage Mitigation for Manufactured Homes.

Location: ServiceMaster of Tacoma
5111 S. Burlington Way Tacoma, WA 98409

If you are interested in attending this course, please contact Ernie Dittmann at edittmann@smtacoma.com.

Smoke and Odor Damage Mitigation

  • Date: Thursday, January 1, 1970
  • Credit Hours: 3
  • Cost:
  • Number of Seats Remaining:
  • Course Number: 618683

Description: In this class, you will learn just how much damage smoke can cause and what steps can be taken to reduce or minimize the damage. Your insureds are not trained to think about things like metal etching and corrosion as a result of fire. They don’t understand how chemical vapors and acid gases cause damage to household surfaces such as aluminum, chrome, porcelain and marble. When left untreated, even for a short time, the loss worsens, the costs go up and you risk that the insured will experience more problems than necessary. We need to STOP THE LOSS BEFORE THINGS GET WORSE!

Location: ServiceMaster of Tacoma
5111 S. Burlington Way Tacoma, WA 98409

If you are interested in attending this course, please contact Ernie Dittmann at edittmann@smtacoma.com.

Understanding Mold Remediation

  • Date: Thursday, January 1, 1970
  • Credit Hours: 1
  • Cost:
  • Number of Seats Remaining: 26
  • Course Number: 609254

Description: In this class, we’ll examine what mold is and its health effects on people. You’ll see how mold grows, how it spreads and understand its life cycle. In addition, you’ll learn what action should be taken to remove mold in a safe and reasonable manner.

*Lunch will be served from 12:00 PM to 1:00 PM for those who sign up for both classes on 5/15/19, Mitigating Personal Property and Packout Claims & Understanding Mold Remediation.

Location: ServiceMaster of Tacoma
5111 S. Burlington Way Tacoma, WA 98409

If you are interested in attending this course, please contact Ernie Dittmann at edittmann@smtacoma.com.

Mitigating Personal Property and Packout Claims

  • Date: Thursday, January 1, 1970
  • Credit Hours: 3
  • Cost:
  • Number of Seats Remaining:
  • Course Number: 604559

Description: In this class, you will learn how technology is enabling the restoration professional to manage and track packout inventory, movement and restoration better than ever before, while giving the homeowner a sense of security about the process.

When disaster strikes, your policyholders may be traumatized by the thought of having their belongings moved to an off-site location for restoration and cleaning. They may need help discerning what can be restored and what is beyond the scope of restoration and cleaning. Most of all, they need to know their belongings will be handled professionally and with great care. These are aspects of the packout/contents restoration process that can make or break a homeowner’s perception of the service they are receiving from their insurance company and restoration contractor.

Location: ServiceMaster of Tacoma
5111 S. Burlington Way Tacoma, WA 98409

If you are interested in attending this course, please contact Ernie Dittmann at edittmann@smtacoma.com.

Water Damage for Manufactured Homes

  • Date: Thursday, January 1, 1970
  • Credit Hours: 3
  • Cost:
  • Number of Seats Remaining: 26
  • Course Number: 604560

Description: In this class, you will learn just how much damage water can cause and what steps can be taken to reduce or minimize the damage in manufactured homes. Your insureds may not understand what construction methods make manufactured homes unique. Those unique features may impact the types of decisions that are made during water mitigation. If a Mitigation Specialist is called within 24 hours of a water loss, many dollars can be saved. Mitigation Specialists are trained to understand manufactured homes and to stabilize the damage and keep it from becoming worse. The result is less damage, lower cost, improved loss ratios and satisfied policyholders.

Location: ServiceMaster of Tacoma
5111 S. Burlington Way Tacoma, WA 98409

If you are interested in attending this course, please contact Ernie Dittmann at edittmann@smtacoma.com.

Extreme Cleanup — Handling a Hoarding Dilemma

  • Date: Thursday, January 1, 1970
  • Credit Hours: 3
  • Cost:
  • Number of Seats Remaining: 26
  • Course Number: 611000

Description: You may think that hoarding is something that does not happen often or is irrelevant to you and your industry. You may not even be familiar with what hoarding is, or who is doing it. In order to understand this, we are going to define it, identify who is doing it, and connect it to you and your industry.

Location: ServiceMaster of Tacoma
5111 S. Burlington Way Tacoma, WA 98409

If you are interested in attending this course, please contact Ernie Dittmann at edittmann@smtacoma.com.

Ethics — If You Don’t Live It You Don’t Believe It

  • Date: Thursday, January 1, 1970
  • Credit Hours: 3
  • Cost:
  • Number of Seats Remaining: 26
  • Course Number: 602810

Description: In this class, you will learn how moral and ethical decision making is part of our everyday lives. This class is designed to help provide and encourage sound decision making in not only your business ventures but also in your personal lives as well.

Location: ServiceMaster of Tacoma
5111 S. Burlington Way Tacoma, WA 98409

If you are interested in attending this course, please contact Ernie Dittmann at edittmann@smtacoma.com.

Understanding Hoarding

  • Date: Thursday, January 1, 1970
  • Credit Hours: 3.5
  • Cost:
  • Number of Seats Remaining: 26
  • Course Number: C11331

You may think that hoarding is something that does not happen often or is irrelevant to you and your industry. You may be familiar with what hoarding is, or who is doing it. In order to understand this, we are going to define it, identify who and why they are doing it, and connect it to you and the property management industry.

Location: ServiceMaster of Tacoma
5111 S. Burlington Way Tacoma, WA 98409

If you are interested in attending this course, please contact Ernie Dittmann at edittmann@smtacoma.com.