Meet this week’s Master of Disaster, Scooter! He is celebrating 8 years with ServiceMaster this month.
There’s probably been a time when you’re scrolling through the TV channels and you’ve landed on the show “Hoarders”. The TV show features piles of things, garbage, pests, all crammed into someone’s home. What we often don’t see is what triggers hoarding, or what it even is. If you think you have a hoarder in your life, keep in mind that you have to understand what hoarding is before you can even begin to help the hoarder.
Hoarding is a mental disorder, marked by an obsessive desire to acquire a significant amount of possessions. It’s a compulsion and not an addiction. In most cases, hoarding is triggered by a traumatic life event, such as grief, divorce, abuse, or lack of control. These are people that are looking for self-worth and happiness, and overall have good intentions. Throughout the process, you have to keep the highest level of compassion. While it is important to be patient and compassionate, keep in mind that you are not a therapist. To tackle deeper mental issues, don’t hesitate in contacting a professional.
Each situation ranges in its intensity and type, which is divided into five stages.
Lastly, there are a few safety concerns that you should be prepared to handle. Watch out for human/animal excrement, microbial contamination, chemical waste, needles, and infestation. You should consider wearing personal protective equipment (PPE), such as gloves, booties, coveralls, and masks. There could also be loose flooring. If you’re concerned about the structural integrity of the building, do not enter.
If you come across a hoarding situation that needs to be addressed, don’t hesitate to call ServiceMaster of Tacoma. Our team is trained in packing out hoarding situations and handling it with empathy.
Meet this week’s Master of Disaster, Lydia. She does it all: accounting, HR, and IT!
Ready or not, here comes the cold front. Snowfall has hit Western Washington, and it’s ready for round two. Are you ready for the freezing temps?
The most common cause of home damage in cold weather is from frozen pipes. As you may know, when water freezes, it expands. When water freezes in a pipe, the pipe can rupture, or as the ice blocks the pipe completely and continues to expand, the pressure continues to build up, and eventually cause the pipe to burst.
Long-term, you should implement steps you would normally take for conserving energy and heat in the home, such as:
Short-term — if you don’t have much time to prepare, these tips can still help protect your home when you get that winter storm warning:
If your home does suffer from a burst or damaged pipe, turn off the water supply and call a licensed plumber immediately. While you’re waiting for your plumber to arrive, call your insurance provider to file a claim, and contact ServiceMaster of Tacoma to begin cleaning up the mess and restore your peace of mind.
We were lucky to have spent the past week with Briana! Briana typically works from home, but still manages to be a Master of Disaster from miles and miles away.
An ideal business recovery and continuity plan should:
To help cover all these areas, use the following tips:
Sustaining business after being hit by a disaster is never easy, but with a proper business continuity plan in place, your business is more likely to survive and reopen its doors once again.
Did you know, ServiceMaster of Tacoma is a designated Commercial Response Team (CRT)? This means that we can work with your business before a loss ever happens, to come up with a pre-loss recovery plan tailored for your business’s unique needs. Want to know more? Contact us to set up an appointment.
Meet this week’s Master of Disaster from the sales/marketing team, Ernie!
In some situations, it isn’t preventable. The least we can do is reduce the risk of suffering from a water loss by checking on the most common sources of water damage: appliance leaks, broken pipes, water overflow, and sewer backup.
Malfunctioning and/or clogged appliances often leads to a leak. For example, even the smallest dishwasher leak can cause water damage. You can expect damaged cabinets, warped floors, and even mold damage. A rule of thumb is that if there is water where you can see it, there is likely water where you can’t. It’s best to clean up the water and any damage and replace or repair the faulty appliance.
Tis’ the season for burst pipes! Sometimes, all it takes is freezing temperatures or a change in water pressure to force a pipe to burst. A hint towards a pipe that might be close to failure is simply searching for leaks and water damage. If you catch a pipe in this stage, you can repair it and prevent the mess of a burst pipe.
Unfortunately, one of the most common causes of water damage in the home is simply a human error — leaving the faucet on. Water overflow, whether it’s from the sink, toilet, or tub, can wreck flooring, and even break through floors/ceilings. Preventing this seems simple enough, yet it happens every day. Keep an eye on running faucets and know how to turn off the water supply on the toilet.
Sewer backups can be caused by severe storms or even tree roots blocking your house’s pipes. Both situations are fairly unpredictable, but you can have a sewer expert clean out your sewer line every other year. It’s a good idea to discuss your homeowner policy’s coverage on water damage caused by sewer backups with your insurance agent.
As mentioned, there’s only so much we can do to prevent a water loss and subsequent water damage in our home. When your home does suffer from water damage, call on ServiceMaster of Tacoma at 800-339-5720 to act quickly, mitigate the damage, and restore your home.
General Manager, Jeff Sorenson, is celebrating his 25th anniversary here this month. Find out his keys to success are and what he loves most about his job!
Keep in mind anything that might pertain specifically to you and members of your family, such as medical devices that require power or medications that need to be refrigerated. For more information, go to https://www.ready.gov/power-outages.