Case Study: House Fire Pack out

Project Manager, John “Scooter” McDonough

Before pack-out services.

THE DISASTER

1300 sq.ft. home suffered fire and smoke damage throughout the structure. The cause of loss was a cigarette left on the back porch. The upper level suffered an extensive amount of fire damage, while the lower level had significant water damage.

THE PROCESS

ServiceMaster was instructed by the insurance adjuster to pack out the entire home of salvageable content. In

After pack-out services.

addition, the customer’s grandson wanted a best effort on items that were damaged by the fire. Due to a large amount of content in the home, we utilized a moving company to assist with transporting the items back to our facility for cleaning.

THE RECOVERY

The items brought back for cleaning were completed within a week of arrival. These items will be stored in our secure, climate-controlled warehouse for approximately 10 months while the customer’s home is being repaired.